AI chatbots have failed people in crisis. Can that be fixed?

Clinicians and researchers warn that AI chatbots have not provided adequate support to individuals in crisis situations. They call for AI companies to release safety data to assess and improve system performance. The lack of transparency is highlighted as a barrier to trust and risk mitigation.

Summary written by Kernelia from the original article by Ars Technica — AI. The story and its rights belong to its author.