How Itaú is building generative AI for its entire customer base

Itaú is deploying its ia.i conversational interface together with the IARA governance platform as part of its AI‑First strategy. The initiative aims to provide generative AI services to both customers and employees, even within Brazil’s heavily regulated banking sector.

Summary written by Kernelia from the original article by OpenAI News. The story and its rights belong to its author.